Cancellations and changes to rental agreements
EFLING'S HOLIDAY HOMES, FOR ALL OF US

Cancellations
- The tenant can cancel a house up to
14 days before the stay for a full refund, minus the booking fee. The refund will be credited to the account registered with the tenant.
- The tenant can cancel the house up to
7 days before the stay
for a 50% refund, less the booking fee. If Efling manages to rent the house out during the mentioned time period,
a 75% refund, less the booking fee. The refund will be credited to the account registered with the tenant.
- If the rental agreement is returned later
(less than 7 days notice),
there is no refund.
Changes to the lease agreement
is charged
ISK 1,500. If the tenant wishes to return or change the rental agreement, a request must be send by email to
orlof@efling.is with information about the tenant's name and ID number, along with the agreement number.
Weather/unsafe conditions
If the tenant is unable to enter the holiday home due to weather/road conditions, notification must be send before the rental period begins by email to orlof@efling.is. A prerequisitesend due to weather conditions is that the Icelandic Meteorological Office has issued a warning. Travel to and from holiday homes is the sole responsibility of the tenant and Efling will not pay for any costs that the tenant may incur due to bad weather conditions. It is important to familiarize yourself with the weather forecast and road conditions before setting off.
- A full refund is provided.
- www.vedur.is (for the latest weather information)
- www.umferdin.is (for the latest information about road traffic)
Illness
Send Notification must orlof@efling.is before the rental period begins, and the Holiday Fund is also authorized to request that the renter present a medical certificate.
- A full refund will be given, minus the initial fee stated on the rental agreement.
- Refunds are made to the account registered with the renter.
- Rent is never refunded if notice is received after the rental period begins.

